WELCOME TO THE WELL-BEING COLLABORATIVE!
Join Today, Click to Contact Us!The Well-Being Collaborative (WBC) is a national partnership of YMCAs to continuously improve the Y Experience through shared resources, staff best practices and aligned research.
Today, 300+ Ys are sharing experience and knowledge, embracing our differences and uniting in similarities to build a transformational Y Experience for all, impacting 3,000,000 individuals nationwide.
What is the Well-Being Collaborative? | What We Do | Tools & Support Offered | Pricing Structure
What is the Well-Being Collaborative?
Our Vision
The Well-Being Collaborative is a support service system focused on helping YMCAs build inclusive and joyful environments where all people can where individuals can accomplish goals, create community, and connect to a cause greater than themselves. It provides easy to consume assistance and resources to help Y’s foster achievement, meaningful relationships, and a sense of belonging within YMCAs.
How does this apply to my Y?
YMCAs strive to enhance their competitive advantage and drive agility while improving member and participant experiences. The Well-Being Collaborative offers a structured approach for YMCAs to achieve these goals by consolidating services and focusing on support services specific to the YMCA environment. By implementing the tools of the Wellbeing Collaborative, YMCAs can drive efficiency, improve service quality, and promote a culture aligned with a basic human development goals.
What are the benefits of the WBC?
Connect end-to-end low-cost high impact processes
The Well-Being Collaborative facilitates the standardization and automation of processes, eliminating silos (between departments) and streamlining operations. By connecting processes and leveraging technology, YMCAs can resolve member needs more efficiently and effectively, allowing their team to focus on impactful work.
Provide unified member service experiences
Through the Well-Being Collaborative, YMCAs can deliver unified member service experiences. By breaking down barriers and integrating various channels such as portals, mobile apps, wellness challenges, staff training, and collaboration tools, YMCAs can ensure staff receive prompt and personalized assistance across multiple communication channels to better serve members and participants.
What are the benefits of the WBC? (cont.)
Deliver shared visibility across all service areas
The Well-Being Collaborative promotes shared visibility across various services and programs within YMCAs. This enables teams to work collaboratively, identify opportunities for improvement, and achieve operational excellence and impact. With insights and supports spanning staff support, marketing, culture, measured progress, member recruitment, member onboarding and community building, YMCAs can reduce costs and enhance service quality/impact.
Gain agility and facilitate continuous improvement
The Well-Being Collaborative empowers YMCAs to adapt and innovate. With low-cost and adaptable options, YMCAs can create tailored solutions, enhance existing services, and connect systems and other departments. This enables YMCAs to scale operations, promote employee-centric experiences, and expand service delivery, ultimately driving better cause driven outcomes.
What is the Time Commitment?
How often does the WBC meet?
We meet 2-3 times each month, and our calendar has recommended invites: People we suggest you invite to the Zooms, so the transformational work is spread across your Y!
- 1st and last Friday each month at 12PM EST
- 3rd Wednesday for Co-Creation sessions at 2PM EST
- 2nd Tuesday for Leadership Roundtable with CEOs/Sr. Leaders at 11AM EST
Outside of this, your time commitment is completely dependent on your YMCA’s needs!
Can we localize the resources?
Yes, everything in the WBC can be localized for your YMCA! From the experience trainings like Listen First or Cause-Driven Tours, to the membership campaigns and YMCA specific stock footage, everything can be localized to your community. All our work says “The YMCA”, but not a specific association, and it is highly encouraged to localize the operations, using our tools and support, to create the most quality experience possible!
What is our Theory of Change?
ACHIEVEMENT
Children learn new skills, members set goals, and families grow
We provide support services that enable children to learn new skills, empowering them to reach their full potential, and Y members to set personal goals, fostering growth and development for individuals and their families within the YMCA community.
RELATIONSHIPS
Seniors form meaningful connections, small groups gather, and all are welcome
We recognize the importance of creating environments where seniors can form valuable relationships, combating social isolation and promoting overall well-being. Additionally, the collaborative supports the gathering of small groups, providing inclusive spaces for individuals to connect, share experiences, and find common interests.
BELONGING
Campers feel included, staff know their purpose, and we are strengthening community together
We aim to create inclusive and supportive environments where campers feel included and part of a larger community. Additionally, the collaborative helps YMCA staff members understand their purpose and equips them to provide meaningful experiences for campers, further strengthening the sense of community within YMCAs.
Our Theory of Change
ACHIEVEMENT
Children learn new skills, members set goals, and families grow
We provide support services that enable children to learn new skills, empowering them to reach their full potential, and Y members to set personal goals, fostering growth and development for individuals and their families within the YMCA community.
RELATIONSHIPS
Seniors form meaningful connections, small groups gather, and all are welcome
We recognize the importance of creating environments where seniors can form valuable relationships, combating social isolation and promoting overall well-being. Additionally, the collaborative supports the gathering of small groups, providing inclusive spaces for individuals to connect, share experiences, and find common interests.
BELONGING
Campers feel included, staff know their purpose, and we are strengthening community together
We aim to create inclusive and supportive environments where campers feel included and part of a larger community. Additionally, the collaborative helps YMCA staff members understand their purpose and equips them to provide meaningful experiences for campers, further strengthening the sense of community within YMCAs.
Tools and Support Offered
Marketing
Alignment of Well-Being Collaborative YMCA partners’ gifts and talents to educate and inspire collective action through our shared marketing resources, in addition to operationalizing marketing strategy into tactics.
- 3rd Party Marketing Agency support (free for WBC members)
- Marketing Strategy template
- Monthly Themes
- Shared YMCA Videos and Stock Footage (1000+ videos)
- Flyers, Signage, Posters, etc that foster ABR message
- Social Media samples focused on ABR (TikTok/Reels, Facebook, Instagram, Twitter)
Member Experience
The Y is building inclusive and joyful environments where all people can reach goals, make friends, and connect to a cause greater than themselves.
- Achievement: Children learn new skills, members set goals, and families grow
- Relationships: Seniors form meaningful connections, small groups gather, and all are welcome
- Belonging: Campers feel included, staff know their purpose, and we are strengthening community together
Tools to Refine the Member Experience
- Strong90: Mobile App for New Member Onboarding
- Amplo Y Groups
- Creating the Most Welcoming Place on Earth
- Achievement, Relationships, and Belonging 101
- High Quality Group-Exercise
- Onboarding New Members within First 90 Days
- Delivering Transformational Cause-Driven Tours
- Improving Senior Services
- Transforming Lobbies
- Digital Challenges (STRONG, RESET, Summer Out Loud) designed to help people grow in SPIRIT, MIND, and BODY
Trainings
Short consumable trainings will fuel easy-to-learn behaviors.
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- New Employee Orientation
- Achievement, Belonging, Relationships 101
- Cause-Driven Tours
- First 90 Days
- Welcoming Everyone
- Membership
- Health & Wellness
- Aquatics (Lifeguards & Swim Lesson Instructors)
- Youth Development (coming soon!)
- Youth Sports (coming soon!)
- Listen First
Micro-Learnings
Building a Library of Micro-Learnings to help staff recover and thrive in their roles.
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- Storytelling 101
- Grassroots Marketing
- TikTok
- Board Governance
- Staff Onboarding
- Focus Groups
- Facilitation 101
- Active Older Adult Strategy
- AND MORE!
Culture
Culture sets expectations even when a “leader” is not present. It sets the “way we do things here” behaviors and attitudes. The Y Experience Guide provides action items for branch leaders and simplified key messaging for front line staff to speak with the Y voice on prioritize initiatives.
Leadership
Organizations often reflect the passions and focus of their leader(s).
- Establish a sense of urgency
- Build a change coalition
- Set the vision
- Communicate
- Integrate Achievement, Relationships and Belonging into ALL programs & services
- Develop a leadership culture that is Virtual, Virtuous, Viral, and Valiant
Support and Tools
Essential, useful, fundamental, and easy-to use materials to help you handle issues that arise as you shift toward transformation. From marketing materials to evaluation strategies, we’ll roll up our sleeves together and create environments that will foster growth.
Small
Small (Less than $10 million): $2,000
Mid-Size
Mid-Size ($10 Million-$30 million): $4,000
Large
Large (More than $30 million): $6,000